A new study by MIT researchers finds that political beliefs can help bring people together on social media networks, reports Brooke Crothers for Fox News. On both sides, users were roughly three times more likely to form social ties with strangers who identify with the same party, compared to "counter-partisans.”
Quartz reporter Nicolás Rivero highlights a study co-authored by Prof. David Rand that examines the effectiveness of labeling fake news on social media platforms. “I think most people working in this area agree that if you put a warning label on something, that will make people believe and share it less,” says Rand. “But most stuff doesn’t get labeled, so that’s a major practical limitation of this approach.”
A study co-authored by MIT researchers finds that asking social media users to evaluate the accuracy of news headlines can reduce the spread of Covid-19 misinformation. “Asking users to rate content gets them to think about accuracy and generates useful input for the platforms,” explains Prof. David Rand.
In an article for The New York Times, Prof. David Rand examines what makes people susceptible to believing false or misleading information. Rand and his co-author write that their research “suggests that the solution to politically charged misinformation should involve devoting resources to the spread of accurate information and to training or encouraging people to think more critically.”
Cogito, a Media Lab spinout, is used by MetLife to “detect signs of distress and other emotions in a customer’s voice,” writes Tom Simonite for Wired. The program helps customer service representatives more consistently use an appropriate tone when handling often sensitive customer calls.
A study co-authored by MIT researchers suggests that touch can influence how people process social experiences, writes Marguerite Ward for CNBC. “Feeling a rough or uncomfortable texture, like that of a wool sweater, increases the chances that a person will view a social situation as difficult or awkward,” Ward explains.
New York Times reporter Jeneen Interlandi examines Dr. Emile Bruneau’s work studying regional conflicts to better understand how human empathy works. Bruneau explains that he felt that “the most relevant level of analysis for generating social change was the psychological level.”