Psychology

On Slate’s “What Next: TBD” podcast, Prof. Sherry Turkle explains the current “state of emergency” brought on by humans seeking connection with AI chatbots, detailed in her latest book “Artificial Intimacy: Who We Become When We Talk to Machines.” In conversations with chatbots “empathy is undermined and our capacity for relationships with other people is undermined,” says Turkle. “It’s an emergency because empathy and our capacity for relationships with other people is what makes us human, and you can’t just have that deteriorated.”  

Prof. Sherry Turkle joins Tracey Follows, host of “Me:chine Dialogues,” to discuss issues with AI companionship, as described in her latest book “Artificial Intimacy: Who We Become When We Talk to Machines.” “Chatbots are not interested that there's no water to drink, or that the weather is crazy, or we can't live in the heat, or the garbage isn't picked up,” says Turkle. “They don't live in that world. So the world needs you. Reality needs you. The idea that you're sitting there being told you're the greatest, you're wonderful, you're fantastic, by a thing that isn't a person: that's a corporate endgame.”

For The New York Times, reporter Jennifer Szalai reviews Prof. Sherry Turkle’s latest book, “Artificial Intimacy: Who We Become When We Talk to Machines,” about “the acceleration of human attempts to seek connection with chatbots.” “We have invited them [AI chatbots] not just into our homes but into some of the most private recesses of our emotional lives,” notes Szalai. “When people talk about how relaxing it is to talk to a chatbot, it’s because the real slips away,” writes Turkle in her book.  

In a video interview, Prof. Turkle speaks to CNN’s Madeline Holcombe about how AI chatbots may contribute to feelings of loneliness and isolation in adults. “Technology offered the possibility of feeling like friendship without the demands of vulnerability,” says Turkle. “It turns out you can’t have intimacy or friendship without vulnerability.” 

In a conversation with Slate’s Nitish Pahwa, Prof. Sherry Turkle discusses how to better bolster human connection and limit AI chatbot dependence, which she explores in her new book, “Artificial Intimacy: Who We Become When We Talk to Machines.” “We’re not going to solve this problem by manipulating the chatbots,” says Turkle. “We’re going to solve this problem by getting back together as us. We have to summon what we think is important about being people, both for ourselves and for our kids.”  

Prof. Sherry Turkle speaks to The San Francisco Chronicle’s Jessica Zack about the risks related to humans developing intimate relationships with AI chatbots, detailed in her book “Artificial Intimacy: Who We Become When We Talk to Machines.” “The experience of being with an object that uses the first person — the ‘I,’ and, even worse, the ‘we’— is problematic. We are evolved to think that if something talks to us that way, it is a person, so you’re fighting against your very deep evolutionary buttons that are being pushed,” says Turkle.  

MIT spinout, Cogito, uses “advanced voice analytics to scrutinize voice tons and speech patterns, not just during customer interactions but also within internal team communications,” reports Andre Shojaie for Forbes. “By providing real-time feedback to representatives, Cogito helps them adjust their emotional tone and empathy levels accordingly,” explains Shojaie. “This application significantly reduces stress and cultivates a supportive work environment by enhancing interpersonal interactions among team members.”

Prof. Sherry Turkle joins Manoush Zomorodi of NPR’s "Body Electric" to discuss her latest research on human relationships with AI chatbots, which she says can be beneficial but come with drawbacks since artificial relationships could set unrealistic expectations for real ones. "What AI can offer is a space away from the friction of companionship and friendship,” explains Turkle. “It offers the illusion of intimacy without the demands. And that is the particular challenge of this technology." 

Prof. Sherry Turkle speaks with New York Times reporter Carly Lewis about the psychological implications of receiving and sending voice memos as a method of communication. “Voice memos are essentially no risk,” says Turkle. “People are losing the capacity for empathetic conversations, which is how we connect with each other. We need to practice that. People are so worried about showing too much of themselves.”

Boston Globe reporter Kara Miller spotlights Prof. Basima Tewfik and her work studying imposter phenomenon. Tewfik has found that imposter phenomenon, “may make you better at interacting with other people, which, in turn, could make you more effective at your job — an outcome that has never before been identified," writes Miller. 

Prof. Josh McDermott co-authored a study that explores how music and podcasts can impact a person’s mood, reports Charlotte Hu for Popular Science. “There’s this big cultural shift in the way that we consume music and other audio that really happened over the last decade,” says McDermott. “It’s just changed the way that people live and probably has a lot of important effects.”

Forbes contributor Anuradha Varanasi spotlights a new study co-authored by MIT researchers that finds that in China, “masks might function as a ‘moral symbol’ and decrease the likelihood of an individual engaging in any form of deviant behavior.”
 

Prof. Pattie Maes, and graduate students Valdemar Danry, Joanne Leong and Pat Pataranutaporn speak with Forbes reporter Stephen Ibaraki about their work in the MIT Media Lab Fluid Interfaces research group. “Their highly interdisciplinary work covering decades of MIT Lab pioneering inventions integrates human computer interaction (HCI), sensor technologies, AI / machine learning, nano-tech, brain computer interfaces, design and HCI, psychology, neuroscience and much more,” writes Ibaraki.

Fast Company reporter Elizabeth Segran writes that a new study by MIT Prof. Jackson Lu finds that mask wearing is more prevalent in communities in the U.S. with higher levels of collectivism. “It’s important to understand how culture fundamentally shapes how people respond not only to this pandemic, but to future crises as well,” says Lu.

A new study co-authored by MIT Prof. Jackson Lu finds that a community’s level of collectivism influences whether someone is willing to wear a mask, reports Cara Murez for U.S. News & World Report. “The role of collectivism could be studied in other crises, such as wildfires or hurricanes,” notes Murez, adding that the researchers “felt it would be important to study whether the pandemic itself has affected the sense of collectivism or individualism.”